Refund / Return Policy

Qasmel

Returns

You may request a return within 30 days of delivery if the item is unused and in original packaging.

How to return

Email support@qasmel.com with your order number. We will send return instructions.

Refunds

Refunds are issued to the original payment method within 5–10 business days after we inspect the return.


Qasmel is operated by Shenzhen Yisha E-commerce Co., Ltd.

Company Name: Shenzhen Yisha E-commerce Co., Ltd.

Address: Room 101, No. 74 Ailian Road, Ailian Community, Longcheng Subdistrict, Longgang District, Shenzhen City, Guangdong Province, China

Phone: +86 182 7491 6358

Email: support@qasmel.com